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f.a.q

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facts, questions, answers

q. what do I need to get started

a. fill out the booking form and be ready to send me a clear picture of your ID with all information showing - drivers' license or government issued photo ID and a deposit - 25% of the quote when I respond to your inquiry. 

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q. what happens to the deposit if I cancel a booking? 

a. deposits are non-refundable and are put towards administrative time and effort required to review a booking request.

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q. what forms can I send a deposit in?

a. i accept amazon.ca gift cards, e-transfer or paypal (silvenjade@protonmail.com)

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q. how much time do I have to secure my requested slot with a deposit

a. 24 hours after the inquiry. After that time has elapsed, the requested slot will be released to other booking requests. 

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q. how much notice is required to book

a. 24 hours for local, 4 weeks for FM2U bookings. 

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q. are there any additional fees for outcall appts

a. yes, 50$ on top of the package price within Toronto or 100$ outside of Toronto up to Mississauga, Markham/Vaughn, Pickering and Buffalo. This pays for gas/Uber to get to you. For distances greater than the specified boundary contact me for more detail. 

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q. are you available after midnight?

a. I prefer all appointments to start before 10PM as I do need my beauty sleep. Appointments made after that time will incur an additional 50$ fee. 

* exception: FM2U and 12/24Hr booking exempt from this fee

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q. where do you travel to? 
a. with 3 months advance notice anywhere in Canada/USA.

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q. what does the packages include

a. my time and an experience. Packages 3+ hrs will require social time.

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q. what do I need to provide for the flyMe2U package

a. hotel, meals and transportation (flight/Uber) on top of the package pricing

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q. what if I'm not comfortable providing ID

a. unfortunately, government issued photo ID with all details visible is required for screening

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q. do you offer strictly social calls?

a. yes, 200$/hr for a minimum of 2 hrs plus $50 travel fee for destinations inside Toronto, $100 for calls located outside of Toronto. 

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q. do you entertain couples? 

a. yes. additional 100$/hr on top of package rate with a minimum of 1.5 hr booking. ID is required from both participants  

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q. do you do duos?

a. yes, rate matching for the highest package rate for duos. If you are located outside of Toronto, it is up to you to find a provider who is open to joining us; if you are located in Toronto, please select from my duos page or inquire about other ladies.

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q. what's included in a virtual date? 

a. a drink together, an option to suggest an outfit and of course fun conversing! We can even cook together! 

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q. what's the minimum for a virtual date? 

a. 2 hrs, although I find that more time equals more fun

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other facts

  •  you may cancel our date up to 24 hours prior if our date is located in Ontario without penalty

  • you may cancel our date up to 2 weeks prior if we are meeting during my travels without penalty

  • cancellation fee is 50% of the original quote

  • cancellation fee is required to be sent up to 2 days past notification

  • if an overnight stay is requested, please notify 2 weeks in advance 

  • wishlists and preferred gift cards are listed here

© Serena Ivy 2023
East York, ON

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